reloguides.planesinc.comPlanes Companies - Relocation Guide

Home Moving Policy Moving Reminders Checklist Coverage Helpful Hints Special Items Automobiles Your Move Moving with Children Moving with Firearms Storage Moving To/From Self-Storage Site Map & Search Contact Summary Thank you for allowing Planes Companies to service your upcoming relocation. We hope you find this information helpful as you prepare for your move. It is our goal to provide a positive relocation experience using proactive processes that will result in a smooth move. Our company-wide quality process, Proactive Quality Management, provides quality service by implementing time-sensitive tasks that are necessary to proactively service our customers’ relocation needs. Proactive Quality Management (PQM) is based on five components: Measurability Evaluation Accountability Corrective Action/Ongoing Training Timely Rewards. The entire Planes organization, our people, and our services are focused on one goal – complete customer satisfaction. We are dedicated to the idea that your perception of our service is the most important indicator of our success....